Last Updated: 23 Fab 2025
At Good Wishes Travel Infra Pvt. Ltd., we strive to provide exceptional services to our customers. However, we understand that there may be circumstances where you need to request a refund. This Refund Policy outlines the terms and conditions for refunds related to our travel membership plans and real estate consultancy services. Please read this policy carefully before making a purchase or requesting a refund.
1. Travel Membership Plans
Refund eligibility for travel membership plans depends on the specific terms of the plan you purchase. Below are the general guidelines:
Refund Eligibility:
- Refunds may be available if the request is made within 7 days of purchase, provided no services have been availed.
- Refunds are not available for partially used or activated membership plans.
- Refunds are subject to a processing fee of 10% of the total amount or as specified in the plan terms.
Non-Refundable Items:
- Membership activation fees.
- Services already utilized (e.g., bookings, reservations, or discounts applied).
How to Request a Refund:
To request a refund for a travel membership plan:
- Contact our customer support team at info@goodwishestravelinfra.com or call +91-XXX-XXXX-XXXX.
- Provide your membership details, including the transaction ID and reason for the refund request.
- Our team will review your request and notify you of the refund status within 7 business days.
2. Real Estate Consultancy Services
Fees paid for real estate consultancy services are generally non-refundable. However, exceptions may apply in specific circumstances:
Refund Eligibility:
- If the service is canceled by Good Wishes Travel Infra Pvt. Ltd. due to unforeseen circumstances, a full refund will be issued.
- If the service is not delivered as agreed upon in the contract, you may be eligible for a partial or full refund, subject to review.
Non-Refundable Items:
- Consultation fees for services already rendered.
- Administrative or processing fees.
How to Request a Refund:
To request a refund for real estate consultancy services:
- Submit a written request to info@goodwishestravelinfra.com with the following details:
- Your name and contact information.
- Service agreement or contract details.
- Reason for the refund request.
- Our team will review your request and respond within 10 business days.
3. Processing Time
Approved refunds will be processed within 7-10 business days from the date of approval. The refund will be credited to the original payment method used during the purchase. Please note that it may take additional time for the refund to reflect in your account, depending on your bank or payment provider.
4. Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at:
Good Wishes Travel Infra Pvt. Ltd.
Email: info@goodwishestravelinfra.com
Phone: +91-XXX-XXXX-XXXX
Address: [Insert Office Address]
5. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised Refund Policy.
By using our website or services, you acknowledge that you have read, understood, and agreed to this Refund Policy. Thank you for choosing Good Wishes Travel Infra Pvt. Ltd.!
